Received my new XPS 15 (9530) laptop yesterday. It did not come with an adapter (usb-c to hdmi & USB A ports. I called customer service just to check if it was missing... Holy s***, overseas customer service!!! Super loud conversations in the back ground. Echo of my own voice. I could NOT hear myself think!! I hung up and called again, same thing. Dell- you are hiring overseas customer services to save $. It is just NOT same! Horrible experience. Thank God I don't have any technical problems. Thank you for the 30 day return policy because I will be going just that!
