Ordered a laptop alienware, the shipment was close to my place but dell decided to call back the shipment because they thought it was a fraud, instead of verifying with me they juste call purolator and asked them to send it back to the warehouse.I called them to ask for a refund and , until this day 1 month and a half, i am still waiting for my refund, nobody there take care of my problem, big company doesn't mean a good service at all, avoid at all cost
