As I keep ranting here, you find out how good or bad a company is when things go wrong. $~!£ happensWeb cam had a small piece of plastic covering it, leading to blurred images. 1 online chat, 2 days later, complete screen replacement. Perfect :)The reason for the lost star is the battery for my other Dell laptop. Cannot buy a replacement from Dell, whilst at the same time they integrate technology into the battery case circuitry stopping the replacements of the cells. Hence only giving me the choice of buying Chinese $#!£ or scrap the laptop. :(
