Terrible, terrible service! Stay away. Our flight from Cle-Atl was late and the wheelchair service for my 80-year-old mother arrived 10minutes late. We lost our connection to Amsterdam- Bilbao. We asked the lady in the Delta counter to call KLM to ask them to wait for us, she refused. So they sent us through Paris, and when we got to Bilbao there was no bags. They told us to come the following morning, my bag was there but my mom’s wasn’t. The lady in the airport was very rude, now they dont know where the bag is or when it’s coming. There is no way to communicate with any humans through the phone and the app isn’t showing anything. This was a super expensive flight and now we have to buy clothes for my mother. I filled out the claim for money to pay for clothes and after I filled it out, it said, no service try again in 24 hours. Don’t waste your time and money flying Delta.
