Type 3c diabetic 17 yr old flying International flight from Atlanta to Ecuador with a personal item, carry on bag and medical bag with diabetic supplies. Early boarding and plenty of over head space the boarding gate attendant did not allow the additional medical bag without checking another bag. Daughter was on a school trip and the only one required to check her bag. Violated her rights, broke deltas own rules as well as tsa. He threatened to keep her passport and refused to listen. Again early boarding and plenty of space and within her rights. I called customer service toDiscuss and see what could be prevented for the future with no resolution. Filed a report with delta on 5-25 including a photo of her boarding with plenty ofRoom. Messaged delta over Instagram and so far nothing.
