depositphotos

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Excellent Customer Service Experience

Follow up on "Move to another photoseller":After purchasing an offer for 80 EUR, I was informed I needed a business tariff because the purchase was for my company, despite not using the additional features. This lack of transparency initially led to my disappointment. Depositphotos responded promptly, acknowledging the issue and confirming that the individual license is suitable for my business needs.In fact, after clarifying my needs, I was switched to the individual plan. I am very positively surprised by the genuine interest in providing a good offer, in this case, the adjustment to the individual plan.Thank you to the support team for resolving this issue efficiently and professionally.

5
Date of experience: Jul 08, 2024