dnb

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Worst company ever

Worst company ever. How can people rely on them for information? I tried for one month to get a Duns number after paying for expedited service. They asked for more information and sent me a link that ONLY works if you put in your Duns number (ironic - that's what I'm trying to apply for). After emailing and calling for more support, they called to verify me and had the wrong company associated with me (a company I've never heard of). Then they changed my industry code, and I asked them to correct it. I finally get my number and see that it is completely wrong. I called to have them correct it, and I have to fill out a WHOLE new application and wait 15 days. After 6 calls, 3 hour-long chats, I still don't have the report I needed for a large contract due today. Their website sends you in loops and customer service just sends you there not knowing that it doesn't work. Their customer service is bad, their technology is bad and their website is bad.

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Date of experience: Mar 25, 2025