dnb

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Not helpful, just bots.

I called the first phone number and got a recording to call another number. I called the other number and got a recording that due to covid they can't answer the phone. Really, this covid is magic (sarcasm). Recording said to go to website. I went to the website. Had a conversation on chat with a bot. It ended with the bot telling me to come back later to speak to a person. I went back to the chat a few hours later and the bot told me to go to the support link. I did that. Apparently, I have to put in all my information to get to log in and request help from support. I filled out the info, but it kicked me off because it didn't recognize my ip address. This is all because I found my name and address associated with a fictious company and it needs to be removed. Someone else put that info up there. I don't know who. Do not trust this company. They distribute false information and do not correct it. I think this company is run by bots. I never was able to contact a human. This is my experience.

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Date of experience: Nov 04, 2021