I WISH THERE WAS A WAY TO SCORE DOORDASH WITH A NEGATIVE NUMBER. However, there is a benefit of working with tourists coming in and out of Las Vegas: The word will be spread to NEVER USE DOORDASH!I ordered from Raising Cane on 05/05/2025. The delivery directions were easy to read, and specific: "Our gate code is xxxx. Drive in straight. Do not turn. Our house is the 1st door on the left side facing xxxx Ave." If the directions were difficult to understand, the US postal carrier was across the street and neighbors outside. ASK! Instead, I did not receive the food nor did Doordash resolve the matter either with a refund or the replacement of the order. What I received was an email apologizing for the service; HOWEVER, there would not be a refund granted. There is a benefit of paying via credit card. This matter will be disputed. HURRAY for screenshots and email responses from Doordash. No wonder its star rating is 1. YOU FOLKS ARE A JOKE and I sincerely hope you have to file for bankruptcy. Your drivers provide inadequate service because the LACK OF CUSTOMER CARE STOPS FROM THE TOP OF DOORDASH'S EMPLOYEES AND DECISION-MAKERS.When I am done with spreading the word of your horrible customer service, and providing tourist with other food service alternatives, you will kick yourself after realizing, it would have been so much better for our business and reputation to just make THIS customer whole by crediting her the $20 she lost dealing with DoorDash. . . . Well, on to the next social platform to blast the clowns at DoorDash.
