Placed an order at a qdoba that is literally 2 minutes from my house. Was to be delivered in 10-15 minutes. 30 minutes later nothing. Looked at the driver map and noticed he was sitting and not driving the opposite direction of my house. I called customer service and was told they will escalate my refund request and would hear on 12 hours. Two minutes later I got an email saying they thoroughly reviewed my case and refused to refund. They didn’t have the time to even talk to the thief driver that had my order and in my opinion tampered with it. I will never use them again and will bad mouth them to every person I encounter. Family, friends, neighbors, co workers, etc!Door dash sucks and are a scam company!Never use!