Subject: Extremely Disappointed with DreamHost’s Billing Practices and Customer Service. I am extremely disappointed with DreamHost due to their false billing practices and poor customer service. Despite multiple requests to address incorrect charges on my account, I have been consistently ignored or given generic responses that do not resolve the issue. 1. False Billing: DreamHost has billed me for services I did not authorize or no longer use. This is unacceptable, and it reflects poorly on their billing integrity. 2. Ignored Requests: I have reached out repeatedly through emails and support tickets to resolve this matter, yet my concerns have been completely disregarded. It feels like once DreamHost takes your money, they stop caring about your complaints. 3. Lack of Accountability: No one at DreamHost seems willing to take ownership of this issue. The responses I have received (if any) are dismissive and fail to address the problem. 4. Customer Service: The lack of responsiveness and support for billing issues has made it clear that DreamHost does not value their customers’ time or trust.I expected better from a company that markets itself as customer-centric and reliable. At this point, I am considering moving my services elsewhere and pursuing further action to recover the funds wrongly charged.I strongly advise potential customers to be cautious when dealing with DreamHost, especially regarding billing.
