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2.9
2.9 from 6.5K Reviews and Ratings
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Extremely unhappy with the level of…

Extremely unhappy with the level of service given at Jaguar hardwoods in Coulsdon.None of the staff showed any customer service skills, failed to inform and explain to me how their service works, I wasn't told when the car was ready, picked up the car and it wasn't even cleaned after being worked on and serviced.I honestly belive my car wasn't worked on at all.Terrible service and will not be returning back and will advise anyone else not to use this dealership for anything.I was left waiting around with no explanation on what I was waiting on, wasn't offered no drink or hospitality, once again TERRIBLE CUSTOMER SERVICE, ALL THE STAFF NEED RE-TRAINING HOW TO DEAL WITH ALL TYPES OF CUSTOMERS!!!

1
Date of experience: May 09, 2024