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Billing Switched Without Notice – Watch Your Subscription

I've been a Dropbox Plus user for years, always on the annual billing plan at $119.88. Without any notice or consent, my account was suddenly switched to monthly billing at $11.99 starting March 2025.I never authorized this change, nor was I informed ahead of time. It feels like a sneaky tactic to charge more over time without the customer realizing it — the monthly plan adds up to more than the annual one.Support has yet to provide a clear explanation or offer a refund. This is disappointing from a company I’ve trusted for years.

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Date of experience: Jun 05, 2025