I have been using Dropbox since 2010 and have always been happy to use them, however, I am tired of their opinion that you should have at least 2 tb (trying to push people into even more) and what really annoys me is their lack of customer service, I filled out their support form online last week and was promised they would contact me within 24 hours or so. - haven't heard from them in any way 8 days later and you can't even be allowed to send them a normal email (apparently their online system doesn't work), so am considering finding another solution, just really sad they don't understand something as simple as customer care (I'm afraid they rely a little too much on technology), and I can read here that it will cost them a lot over time, and that's how it often goes when success goes to companies' headsI would really just like, for a time, to be allowed to pay per month for a time - instead of once a year, but I guess I have to think / find a new system
