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Anthony Fernandes

My name is Anthony Fernandes I am full time employed and I don’t have any business but to my surprise in year 2018 I got a debit on my credit card for £432 towards annual subscription for Dropbox business account.I never used to check my credit card transactions in detail and missed the transaction but as I was reconciling my bank and credit card account for year end account I notice an Unknow transaction of Dropbox business account annual subscription Upon inquiry Dropbox informed they cannot refund the money even though I have not subscribed for Dropbox business account With this I have lost £432 on my credit account I have no idea how can I claim my money of £432 from Dropbox Uk Can trustpilot or any other recovery agency help me to recover my money from Dropbox who has wrongly debited £432 from my credit card account with out my consent I had reported to my credit card but I was informed that they can only help to disburse transaction upto one year backwards However Dropbox can easily check that account does not exist and was not used at all and it was falsely debited from my account From a Depressed Citizen

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Date of experience: Dec 28, 2019