I was on their site, looking at storage options. They had several business packages priced by user. I asked the chat agent what is the minimum number of users required for the standard package. they refused to answer and demanded my name and email address. I said that I do not want to give it, I simply require the digit for the minimum number of users (is it 3, is it 5, is it 8?).They still refused and again demanded my name and email address "in case we get disconnected"....I didn't know their connection was so bad!?!?I then tried to respond by indicating that Google, Microsoft and Box have competitive products to theirs, and I will now continue to their sites, hopefully they will at least answer PRE SALES questions. BEFORE I COULD EVEN COMPLETE TYPING THIS, the agent cut me off. A "rate our service" sign popped up, with a space to type (like this very page I'm on right now). I rated them 1 star out of 5, and started to re-type my stance about their competitors. AGAIN, even BEFORE I could complete the single paragraph, the chat went dead.My experience with them was abhorrent! They are beyond arrogant and not helpful.
