I had somewhere around 120 weeks in Diamond with approx 1007 day streak. Yesterday changed the time to end the week from the nomal 10PM US Eastern Time to 7PM Eastern time. The morning times were the normal times. As a result of their unannounced change I was shut out and was demoted. I contacted "customer service" gave them a screen shot, but as usual there was no reply from Duolingo customer service. As big a company as Duolingo is why don't they have a working customer service? I would give Duolingo a zero if I could as a cumulative score for my almost 3 years of wasted time.