I have been a coustermer of ebay for over 12 year. Recently I bought a new phone and got a new number I no longer have access to the old number associated with ebay decpite having access to the email and knowing the password I can still not access my account I have been told 3 times now I have to wait 48hrs which will be 102 hours in total.the last coustermer service advisor said basically it's tuff you will just have to set up a new account despite me having a 540+ positive feedback and 100% rating which took over 12years of custom to reach I think it's appalling that they rely on a phone number especially when people sell there phones or losses them or change them. I understand security but when you can tell them what you've bought what you have listed and especially when there sending you emails saying you owe fees for listing items for sale there a joke and beside that you can hardly understand the customer service advisor as none of them are English or even speak very good English so ebat if this is how you treat customers of over 12 years I don't recommend anyone to use the service Carl smith
