On Tuesday, May 13, at 8:55 PM, I finally received the long-awaited approval for my business account. But just two minutes later, at 8:57 PM, I was blindsided when my account got suspended! Fast forward to Thursday, May 15, at 1:30 PM—I reached out to eBay, determined to express my frustration over this unjust situation. The representative had the audacity to tell me that my business account was automatically suspended because my personal account was suspended. What?! In the email I received, there wasn't a single mention of my personal account being suspended. Instead, it stated something about “security concerns” and that this was a precaution to protect the community. I mean, really? When I tried to escalate the issue and speak to a manager, I was met with indifference. The representative just quoted some vague user agreement, claiming there was nothing they could do about it. I’ve read that user agreement multiple times, and there’s absolutely no clause that states if your personal account is suspended, your business account will follow. It's utterly unbelievable! I hung up feeling more frustrated than ever with this entire process. How is this fair? It’s time for eBay to take responsibility and clarify their policies instead of leaving us in the dark!
