We were eBay buyers and sellers for over a decade before taking a break. When we recently returned, we found that everything had changed—new protocols, new processes. Unfortunately, we lost a few laptops, and eBay was unable to help us recover the funds. When we complained, we were told nothing could be done because we hadn’t followed eBay’s policies. We lost nearly every dispute.Realizing our mistake, we took the time to reread and fully understand eBay’s policies. Since then, we haven’t lost a single fraudulent dispute. eBay’s agents have been incredibly friendly, and callbacks happen in less than five minutes.The key takeaway? Follow eBay’s policies to the letter. Always call eBay to explain any issues, and be aware of strict timelines—if you don’t follow up, disputes may automatically close against you, even if you’re 100% in the right. Document everything, and never conduct transactions outside of eBay.If you’re selling multiple items, consider adding a hidden stamp, warranty seal, or another method to verify returns, especially for electronics. Buyers can swap out non-working devices and try to return them as if they were the ones you originally sent.eBay remains the gold standard, with lower fees than Amazon. We are proud to sell exclusively on eBay. Unlike other platforms, where faceless sellers dominate and prices are fixed, eBay offers better selection, better pricing, and the ability to negotiate bulk discounts. A++!
