Ebay have downgraded their customer care to such an extent that even though I have perfect 1200 five star score I will not be using them anymore. They have replaced human beings with AI, all they want to do is send you fact sheets which doesn't address the issue, if you try to speak to a human being you get told "its outside their trading support hours" whatever the time of day it actually is. Pity but the love affair is officially over
