It’s a scam. Horrible service. Will never use eBay again. Ordered an item. Not only that it took 20 days to ship but was shipped to the wrong address by seller. Contacted customer service and appealed giving proof that item was delivered to wrong zip code. Again they have no voice way of contacting and only via some clicks in website. They said they will get back in 3 days. After 3 days they just closed the case saying the seller had given a tracking number “ but to a wrong address” and said there will not be a refund. There was no way to call anyone to really explain the problem. How can such a case be closed. It could also be a scam. I appealed asking for proof that the item was shipped to my address. I got no response and it said after reviewing the case was closed and there is no way to open.
