I am absolutely appalled by the shocking level of customer service at The Economist. For a publication that prides itself on intelligence and global standards, their after-sales service is nothing short of disgraceful. Trying to cancel my subscription has been a nightmare — the chatbot is useless, the website is a maze, and getting in touch with an actual human being feels like a bad joke.I’ve wasted hours navigating their broken system, only to be met with automated dead ends and unresponsive links. Their so-called “customer support” is an insult to paying subscribers. This is not just poor service — it's deliberate obstruction.It’s outrageous that a globally respected magazine treats its subscribers with such contempt. I expected professionalism and transparency, but all I’ve received is frustration and disrespect. I will never subscribe again, and I strongly urge others to think twice before giving them a cent.
