As many others here have already pointed out, the way The Economist handles subscription cancellations is absolutely deplorable.Instead of an easy-to-find cancellation button like most (all?) other subscriptions have, they essentially force you to speak to one of their staff in order to cancel. While the process itself doesn’t take that long, it’s their transparent (and frankly desperate) customer retention tactics that really put me off.To The Economist: if I know I can cancel easily, I’m more likely to resubscribe. Simple as that. Please fix this if you don’t want to look like a scam.
