I am a long-term customer (since 2012 if I remember well) and have always loved the articles.But, again, the customer support team is nothing but appalling. They have promised me THREE times now to give me a call at a predefined hour and three times I have been sitting next to my phone as a idiot. I am speechless. I do not want ever increasing prices, ever more 'weekly updates' and more blogs and 'subscriber-only events'. I want a great magazine and to be treated as a customer.
