economist

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Pestering constantly after cancelling

Pestering constantly after cancelling. I closed my account a while back which was a painful ordeal in itself. Now they bombard me with constant emails to try and get me to rejoin and offer no ‘unsubscribe’ option. I wrote to their data protection team to make a specific GDPR request to be forgotten, which they ignored. There is no option to delete your account, so I’ve had to change my email address in my profile to an expletive laden fake one that sums up my feelings towards them. Their every move since I tried to cancel has made me beyond certain / resolute that I will never use them again. Amazes me they’re affiliated with The Guardian, and puts me off them a bit as well

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Date of experience: Dec 02, 2022