economist

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Took the money and didn't deliver the service

I have paid the quarterly subscription for the economist. I enjoyed reading their articles for a month and then... a bug occurred and I can't login to the app or the website as it throws me out. Reached out to their "support" which can't help at all. I'm locked out for 60 days - no money back, no access to content. Time to seek a lawyer and report to authorities.Edit 1: Economist reached out to me and fixed the issue. I have now full access and waiting for my refund.

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Date of experience: Aug 12, 2021