I just bought some towels with fringel knots in El Corte Inglés, Malaga.Before use I washed the towels at 40 degree, and they came out of the wash with many of the knots unknotted and they looked terrible. We returned to El Corte Inglés to return the towels, but they would not take them back.I then went to Zara Home to buy some other towels and I bought some of the best quality to almost the same Price as I paid in El Corte Inglés for the pure quality towels. So take care when you buy things with this store. They have absolutely no customer service at all.