I ordered two products becasue the prices were nice and only after I checked the Trustpilot (my mistake). Then when I saw that it might be problematic, I cancelled the order from the account - which was a nice option and I got the confirmation that my order was cancelled. But the pending PayPal transaction was not cancelled by ElCorteIngles - either they do not know how, their system is not so advanced to do that or I don´t know. Now I am going back and forth with ECI and PayPal to release the pending funds .. which to my shock none of them can help. In the worst case scenario they will be blocked for one year and then I can have the €€ back for an order I have cancelled. This is a very shady business .. I would not order from them ever again.
