emirates

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Outrageously bad

Outrageously Discriminatory Treatment & Inadequate RefundI am appalled by the shockingly poor treatment my associate experienced on Emirates. Despite having a valid Business Class ticket (Reference No. 176-2093670213) and being a seasoned traveler with other major airlines, he was thrown off the flight on the outrageous assumption that he could not use the lavatory unaided—simply because he has one leg. This was a humiliating and utterly discriminatory move on Emirates’ part.What’s worse, they offered only a partial refund, forcing him to book another expensive flight at the last minute. This deeply unprofessional behavior shows a complete disregard for passengers with disabilities. I strongly urge everyone to think twice before booking with Emirates if you expect any level of dignity, respect, or customer care.**Rating:** 1/5 (only because 0 stars isn’t an option)

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Date of experience: Feb 26, 2025