emirates

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We were caught in the bad weather in…

We were caught in the bad weather in Dubai on the way back to the UK. Emirates left us stranded at the airport with no information. Nothing for 15 hours. Nobody at Emirates could answer any questions as to what was happening. Disabled people left on the floor. People holding babys for 15 hours straight. I get natural disasters happen but Emirates response to them was the worst experience Ive ever had from any company.Sir Tim Clark the president should step down. AVOID!

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Date of experience: Apr 16, 2024