I reluctantly had to give a star to be able to continue. I have been trying for months to have f-secure removed because it allowed a porn channel entry and blocked all my payments when I tried to donate to charity. Finally a lovely young man called Francis, a technical team adviser, solved the problem. I was being charged for this service and it should have been free therefore it could not be removed. Francis achieved this tonight. I have spent MANY HOURS trying to have this sorted.. Tomorrow I look for compensation!
