300 of my movies are not listed in my movies in the Roku app. I called support at 5:00ish Pacific time; waited in line for over 30 minutes. When it was my turn it said no agents were available. Tried again and it said that support hours were until 10:00 PM Pacific Time and punted me out. Um, it was 5:30 PM Pacific time. I doubt there's any actual support provided at all and the supposed call queue is all bulls***. I'll be buying content from Prime from now on.