farfetch

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Successful attitude towards customers. Total ignorance.

I just have no words for their attitude towards their customers. I have been ordering for years and everything has been fine. But the last 3 orders are just beyond words. They sent a pair of shoes on one foot, I did not look and sent them to my mom in another country. I've written to them 5 times already and they just don't reply. Total ignore!!!! Then came sneakers Jordan quality horror all in glue as if they were worn by someone.

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Date of experience: Apr 07, 2025