Like so many others, I wasted a day waiting in for a delivery that never arrived. I was initially given a time slot of 0820-1220, then 6pm and then the end of the day. No one arrived. I was then sent an email accompanied with a black square which was meant to prove that they "attempted" delivery - absolutely laughable - albeit they actually attempted delivery 20 miles away from where I actually live (according to their tracking). So who knows where my parcel is and if they will ever actually deliver it. I've gone back to the original sender as I'm not wasting any more of my time waiting in for them. They clearly don't care about their customers either as they don't even acknowledge any of the negative comments on here.