They are SCUM! Devoid of any accountability!I hired them to return a perfectly new basin back to Victoria plumbing. Guess what, they broke the basin in the process, and refused to take accountability because their terms and conditions only allow 24 hours to complain if something has been broken. Obviously Victoria Plumbing took much longer than that to notify me. How can someone have control on anything like this. These terms and conditions were specifically created to commit a fraud, and that is what happened. They are perfectly safe. They broke the basin and despite that, they are not accountable. I will not get a refund, I have lost £300, and when I complained with Fedex, I had to be lectured by one of their managers who told me that I should have read the terms and condition first. In other words she told me that they are a fraud and they hide behind absurd terms and condition. So asking them to be accountable would only be a waste of my time. We consumers have become ants...and apparently have no rights left. Lack of accountability should be criminalized. The only thing I can do is to warn the ones who will read this review; choose a different delivery service. FEDEX ARE DISGUSTING SCUM!
