LOWES Horrible Service!!!!!!!So let me tell you about my experience with Lowes home delivery. I order a refrigerator to be delivered on 11/10. After check-out they change the delivery date to 11/12. The delivery time scheduled is between 9am and 1pm.The driver arrives at 8:38am does not ring the bell to let us know he is here and at 8:46am rescheduled my delivery for days later! Call the driver asking him to return with my product... and he states he is not doing that! Call the store on the day the item should have been delivered. The manager Victor states he is going to try and reschedule delivery for today 11/13.... no return call on the status from him either. So today I drive all the way down to the store, beyond frustrated wanting to cancel my order. Oh!!!! but the store does not have the ability to do that. And mind you they charged my credit card already even though the order states card will be charge upon fulfillment of your delivery! So, Eddie, understanding my frustration, who is very nice goes above and beyond to correct this issue. He speaks with someone, and they agree to deliver my item today. As I'm driving home, I receive a call sorry we cannot do that... Now my delivery date is pushed back even further. Are you kidding me!!!!!Lowes I will NEVER shop or purchase anything from your company again!!! I should have just ordered from Home Depot!!!!
