fineartamerica

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The order was never received because.... no one knows why

The order was returned to Fine Art America because.... well, Fine Art America keeps changing their mind on this. Firstly because the address was wrong. Then when I told them that the address is a widely recognised business address, they said because no one was at the address. Then they changed their mind and said that it was because I didn't pay taxes (I should be able to mind read and pay them despite no one telling neither the amount, way of paying or telling me I need to pay taxes) but then again they changed their mind and said it is because there is a problem with the address... The worst online shopping experience ever. No one takes any responsibility for anything and the customer service simply just doesn't care. NEVER AGAIN!

1
Date of experience: May 20, 2025