Very bad experience and blunder of my life to purchase through Flipcart. There is no complaint redressal system in place only lip service. I ordered for carrier 4 star rating ac but was provided non star rating old model of hitachi ac on same price. It was not installed properly and no remote was supplied till date in spite of repeated requests to the seller and company. I am repenting today to purchase it form Flipcart. Worst experience of my life. I am 59 years old and sleeping in hot and humid conditions and my all the requests r going to deaf ears. My order no. is OD109521998186518000.