freepik

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I had subscribed for trial version of…

I had subscribed for trial version of freepik. Post the trial version, the monthly subscription fee started to automatically deduct from my account, credited to freepik. The account details were already shared y me initially while registering for trial version.Despite my multiple mails and favourable response from freepik, the money is getting deducted from my account regularkly since past 4 months and there is no way I am able to stop it. If you can look into the matter, I will be really grateful.

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Date of experience: Apr 08, 2021