freshbooks

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NOBODY likes the new Freshbooks!

Just like almost EVERY other review I am completely dissatisfied with the "new" freshbooks. I have been a customer for 10 years and the classic freshbooks was incredibly easy to use, fast and efficient. Like the saying goes, if it ain't broke DONT FIX IT! I don't like seeing my profit and loss on the front page and I can't remove it. Also my favorite feature of classic freshbooks was that it would show who has logged in for the day and viewed their estimates. I would use this as a sales tool. When I saw a client logging in multiple times I would know they were interested and do a follow up call. Now if you want to see who has logged in you have to go to each estimate and manually open each and check the view history. I absolutely HATE the new freshbooks, 1 step forward and 10 steps back!

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Date of experience: Apr 09, 2021