Freshbooks has helped me professionalize the billing experience for me and my clients. Prior to using Freshbooks, I would build invoices in Excel, transfer them into Word and save as PDFs before emailing. Clients would have to mail or hand me a check in person...and who uses checks? I also had a hard time keeping track of who paid when, and my year-end accounting was a nightmare. Now, everything is in one place, I can track who pays and when, and send automated reminder emails. Yes, the monthly fee and credit card transaction fees add up, but I much prefer the convenience and ease of getting paid on time and tracking client data.