Ordered an Instinct Solar watch on Christmas Day (25/12/21) with 1-3 day processing time. Decided that I would give them time to deliver it as I know the Christmas period is a busy time for deliveries. But it is now the 4th of January and not only have I had no delivery but the order hasn't been touched. Phoned up the customer service line and they have no idea what's happened. Miscellaneous delay. They can't tell me what the delay is, how long the delay will last or even if I will receive my watch at all! I asked if this was just happening to my order or to all people that tried to order a Instinct solar watch recently, he said it was a unique problem. Now I've just seen another person write a review with the exact same issue as me 4 hours ago! Can't be that unique.Whats more being as I know I'm moving country soon and I can't even be sure the order will arive before I do I asked if there was a way of changing the delivery address. He said I would have to cancel the order and do it again, even though the order hasn't even been looked at yet!!! Crazy!It seems like they don't have any clue how to handle orders over there. And from reading the other reviews here it seems like customer service just isn't on their radar. This was going to be my first Garmin purchase but after this I've lost faith in the company and I'm cancelling my order.
