I was trying to up date a older GPS. and had problems so the attendant on line asked for my phone number so they can call me to help. That went fine I had a hard time understanding the person who called. We finally got signed in and the had control of my computer kept moving the mouse arrow to my email I asked him to stop and he kept repeating shut up over and over screaming g it at me. So I just disconnected from the internet. He them yelled some more I asked him if he knew what good customer service was. I took the GPS and threw it in the trash and and will never own another Garmin product again.Jim E.
