garmin

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Product Support Associate (Former…

Product Support Associate (Former Employee)I joined Garmin UK some time ago, It started great, great people (agents) lots of fun. I have been very good member of staff, performing very well. Managers were awful, main female manager AT and her long term female team manager SM bulling people, treating like a dirt, no respect.Management talking about agents in very bad way, don't caring about them at all, unfortunately HR is the same. No point of raising complaint as they will turn on you. TM's shouts at agents questioning why they aren't taking calls, why they are in wrap and why they are not being quick enough on the phones, chats or emails. This place is horrendous. Dirty looks, talking to people like rubbish and making them feel small. No respect. CEO should review what AT & SM are doing in product support department. I do really feel sorry for this poor bullied staff.

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Date of experience: Sep 07, 2019