I have used Garmin through multiple marathons and other cross training, for 10+ years. I will never buy another Garmin. The customer service and website experience has gone from bad to worse. I've had multiple issues with Garmin Connect and they never ever get resolved despite the same problem being reported by many other users on the Garmin forum. You just get a reply either after a few weeks of not hearing anything saying the case is closed, or a reply saying they're working on the problem. Both responses mean nothing will ever happen. It's disgusting when you pay $600+ for a watch and you get less functionality than a $3.99 app for your phone.
