getresponse

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Can't Quit...

Be careful when signing up for GetResponse. I subscribed for a year and did nothing with the platform. So renewal time comes around and I have a reminder on my calendar, so I log in and cancel my renewal before the due date. Next thing you know I'm getting late notices that I'm past due. So I try emailing them and I get a canned response, "You are past due, please pay", etc. They won't even let me cancel because I have a "balance" and I guess they're going to keep billing me for an eternity until my balance is huge. Run, don't walk away from this one.

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Date of experience: Feb 10, 2022