Terrible experience. Their website is completely misleading. We booked a group guided tour for Auschwitz with transport to and from Krakow in an air conditioned vehicle with a documentary about the museum en route. What we got was a very expensive taxi ride on our own (£240) with no ticket into Auschwitz, no documentary, no guided tour. Tickets into the museum weren’t available so we had a completely wasted journey. Do not book with this company. Complete scam. Devastated to be robbed of this experience which was so important to me personally with no available tickets into Auschwitz now for the remainder of our holiday.
