This company is a scam. We ordered on and off the bus tickets in Brisbane, and we were not notified that there was not a big bus available that day due to the lack of tickets sold and what we received was a small minivan. The driver could not tell us anything about anything as we drove by and only pressed the button to have a pre-recorded introduction about each stop. We could have taken the ferry up and down the Brisbane River and used Google to do what she did. This cost us $180 Australian funds. They should have notified us that it was not a full tour as advertised online. We were scammed.