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Waste Managed the terrible service…

Waste Managed the terrible service continues. Despite being handed to their complaints department several times the service has not improved! I have been harassed with phone calls when I specifically asked for only email contact. Whilst waiting for this to be sorted, I cancelled the direct debits and now the accounts department has invoiced £40 for late payment. The contracts end in July. Service is a joke both in terms of admin and collection.They have also forced me to pay for a bin which we have not needed since November and then have the audacity to send a £40 penalty invoice.Even their complaints department can’t figure out which bin belongs to which account.

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Date of experience: Jun 28, 2024